EPSA Knowledge-Transfer Activities in 2018
Ensure Better Performance Management and High Quality Services for Citizens”, The Hague, 27-28 November 2018
The European Institute of Public Administration (EIPA) is organising an open activity in partnership with the EPSA 2017 finalist project "Vensters, submitted by ICTU, KING Municipalities and the Dutch Ministry of the Interior and Kingdom Relations.
Nordwärts, the EPSA 2017 award winner in the local category, in the spotlight on Wednesday 21 March 2018 in Dortmund.
Nordwärts project’ launch event of its presentation year on Wednesday 21 March next in Dortmund.
Harrie Scholtens, EPSA 2017 Project Manager, will represent EIPA and present the EPSA award scheme, while stressing the reasons why this project won the award in the local category.
- Barcelona,13-14 June 2016 -
The Provincial Council of Barcelona, winner of the EPSA 2015 cross-cutting award, and EIPA invite you to their International EPSA Knowledge-Transfer Conference, which will take place in Barcelona (ES) on 13-14 June 2016. This conference aims to bring together - from all over Europe - leading public sector and academic representatives in the field of integrated urban development and cross-disciplinary approaches for healthy local environments and holistic urban policies.
Seven EPSA champions and other internationally renowned figures in the field will share their experiences on how they created innovative local governance approaches taking into account the wellbeing and health of their citizens, how they developed cross-sectoral and cross-departmental solutions and created synergies and designed healthy cities by facilitating active mobility and green policies. Their stories will be complemented by presentations from other acknowledged experts in the area. These first-hand experiences aim to inspire the audience to take a fresh look at local governance, build bridges and break down departmental silos to create innovative approaches to integrated urban development for healthy living. In addition, they constitute valuable lessons learnt in the domain of local public leadership for other public actors.
Migration and Skills – Successful Labour Market Integration through Recognition of Professional Qualifications
- Berlin (DE), 2-3 March 2016 -
Migration flows into Europe have been dramatically increasing in 2015. A key challenge across Europe is to ensure a successful labour market integration of migrants, both from within and outside the EU – for the benefit of the individuals as well as of the economy as a whole. Skilled migrants can mitigate skill shortages, which many sectors already face and thereby contribute to economic growth. A fundamental basis for such a successful integration is to establish robust professional qualifications recognition systems.
This seminar is developed in cooperation with the winning project of the European Public Sector Award - EPSA 2015 (National level category), BQ-Portal (Berufsqualifikationen) – The Information Portal for Foreign Professional Qualifications, managed by the German Federal Ministry for Economic Affairs and Energy.
The BQ-Portal is unique as it is the first online work and knowledge-sharing platform in Europe to pool all of the relevant information on foreign professional qualifications and vocational training systems in one platform. It provides employers and Chambers of Commerce with comprehensive information and practical guidelines that help them assess foreign professional qualifications. As such, the portal serves as an information platform that consolidates relevant information and know-how about foreign professional qualifications, thereby contributing to a comparison of qualifications obtained abroad with the German qualifications.
The seminar will take place in Berlin at the Federal Ministry for Economic Affairs and Energy and provides an excellent opportunity to learn in detail about the BQ-Portal. It will give participants insights into how the BQ-Portal has been designed, how it is managed and how different stakeholders use and benefit from the portal. Furthermore, the seminar gives the participants the opportunity to discuss recommendations for implementing similar recognition systems in other European countries.
Better Public Service Delivery and Cost Reduction through Innovative Change Management Processes
- Amsterdam (NL), 25-26 February 2016 -
The key question for public administrations across Europe is: how can the public sector find radical new ways of delivering better services and outcomes at significantly lower costs?
Innovative system-wide change processes and provision of customer-focused service delivery models, designed around the needs of the users, hold a significant potential to improve both effectiveness and efficiency in public service delivery.
This seminar is developed in cooperation with the winner of the European Public Sector Award - EPSA 2015 (Local level category), Youth Protection Amsterdam Region, that initiated a system-wide change process with a strategic focus on value creation for the clients, innovative network governance, a new client-focused case management and introduction of new IT support systems. The results are tangible and impressive: reduction of administrative burdens by 75 % and societal cost savings of 30 MEUR so far. These results indicate that organisational and professional reforms have real potential to dramatically improve the quality of public administrations and their clients, and lead to significant cost savings in one of the most difficult sectors of social welfare.
The seminar is a unique opportunity to learn directly from the Youth Protection organisation and the staff being involved in the change processes. It will take place at the premises of the Youth Protection organisation where the participants will also gain insight into the physical work place design supporting the organisational work processes.
For more information, please see the full programme and registration form.
Facing increasingly complex challenges and tight budgets, the public sector needs and seeks to innovate, embracing public administrations as partners in integrated and participatory governance approaches to public service delivery, increasing effectiveness and efficiency in the context of maintaining social cohesion, innovative public management and leadership approaches. The public sector accounts for almost 50% of countries’ GDP in the EU28 and has a crucial role in Europe’s socio-economic development, progress and competitiveness: new needs, new agents, new ways of communication and new governance models to avoid bureaucracy and excessive control are high on the public/political agenda.
EIPA in collaboration with NESTA and Design for Europe invites you to this PSI “lab”, which will pave the way towards more strategic and systematic approaches to innovation. This will include the reform potential of digital technologies, improved access to services, co-design and co-creation, involving citizens and/or businesses in new service designs and/or modernisation processes, and diverse ways of innovation management. More and better services are needed to reconnect citizens with policy-making and government within the society.
Participants will actively apply and be familiarised with two different leading practical innovation methodologies – design thinking and innovation strategy approaches – to receive inspiration and tools that can be applied to their own national, regional or local contexts. These interactive workshops will be accompanied by first hand examples of public sector innovation showcased in the European Public sector Award (EPSA), the European network of public sector excellence generating valuable know-how and vital results, stressing the prominent role of the public sector in leading to a better society.
Nine EPSA champions shared their experiences on how they increased efficiency and effectiveness, simplified procedures, developed integrated, strategic and coherent approaches towards eGovernment, deployed ICT for the common welfare, or increased the overall quality of the public services provided by using smart technology solutions. Their stories were complemented by presentations from renowned academic, public and private sector experts in the area. The inspirational first-hand experiences allowed for an exchange of models and practices on ICT innovation and management in the public sector, as well as ensuring the extraction of lessons learnt in the domain of virtual governance.
Some of the high-lights in quotes and remarks were:
Video of the presentation (in ES)
24 November 2014
Presentation of "Excellence in Public Administrations" during the conference "Fachforum Change", which deals with the reform successes of the City of Mannheim and their modernisation process Change². (EPSA 2011 nominee and city partner of the publication 'In Search of Local Public Management Excellence - Seven Journeys to Success')
6 November 2014
Presentation related to the EPSA spin-off publication "In Search of Local Public Management Excellence. Seven Journeys to Success" at the working meeting "Smart Local Governance - The Challenge of good governance in local administrations" in Bilbao (ES). For more information, see the programme.
30 September 2014
Presentation at the Diada de les Telecomunicacions in Barcelona. The Telecommunications Day in Catalonia is one of the most important and representative conferences of several organised ICT Sectors in Catalonia and possibly in all of Spain.
11 September 2014
Seminar in Finnish Lapland from 23-25 June 2014 to develop European cooperation in the area of wellbeing and civil safety
Based on the success of the EPSA 2013, in which the region of Finnish Lapland was awarded the winner trophy in the Regional Category for the project ‘Development of Well-being and Civil Safety in Municipalities’ (see http://www.epsa2013.eu/files/Lapland.pdf), and thanks to the national and international recognition of this cooperative open network model, the region of Finnish Lapland now wishes to further elaborate and improve this model and to expand it to a European scale.
This event took place in Pyhätunturi (FI) on 23-25 June 2014 and aims to further develop European cooperation in well-being and safety and to create a regional network/project to ensure service provision in sparsely populated regions in this field bringing together fhe four European regions of Aragon (ES), Lapland (FI), The West (IE) and Greater Poland (PL).
Click here to see the agenda of this meeting.
10-11 October 2013
EPSA knowledge-transfer activity during the applied policy seminar on 'Innovation in the Public Sector' organised by the UN Economic Commission for Europe, Geneva, 10-11 October 2013. Read more
17-18 September 2013
Knowledge-transfer seminar on: "Public Management in the 21st Century: Trends, Ideas and Practices", Stiklestad-Trondheim (Norway), 17-18 September 2013. Read more
15/16 April and 22/23 May 2013
Several successful EPSA cases awarded during the 2009 and 2011 editions (either as winner, nominees or Best Practice Certificate recipients) transferred their knowledge in two face-to-face seminars organised by EIPA Barcelona for the Bulgarian Institute of Public Administration (IPA). These projects were: the Norwegian Digital Learning Arena (NDLA), the Italian project e-Marketplace and e-Procurement, the French e-Bourgogne project (winner in EPSA 2009), the Estonian project Tallinn City Services One-Stop-Shop, and the Spanish SITxell project – Integrating Natural Values and Ecosystem benefits into Land Planning.
18 March 2013
EPSA Knowledge Transfer during the 1st Meeting of the Associate Group of the Observatory of Public Sector Innovation, Paris, 18 March 2013, OECD Conference Centre. Agenda of the event.
5 March 2013
EPSA 2011 Knowledge-transfer Workshop organised jointly by KDZ - Centre for Public Administration Research and EIPA in Vienna on 5 March 2013. The working language of the workshop will be German. Agenda of the meeting (in German)
28-30 November 2012
International Seminar on Advanced Regionalisation and Human Capital: Stakes, Challenges and Practices of Excellence, Conference Centers, Ministry of Interior, Rabat, Morocco. Agenda of the seminar.
21-22 November 2012
The Dubai Government Forum for Best Practices 2012.
25-27 June 2012
2012 United Nations Public Service Day, Awards Ceremony and Forum, New York, 25-27 June 2012
The EIPA Expert and EPSA Manager, Alexander Heichlinger, is addressing a high-level public audience and presenting the "Lessons Learned from the European Public Sector Award on Innovative Institutions to Engage Citizens in Public Governance" at the 10th United Nations Public Service Day, Award Ceremony and UNPSA Forum taking place on 25-27 June 2012 at the General Assembly Hall of the UN Headquarters in New York.
Agenda of the meeting
17-18 June 2010
3 June 2010
11 - 12 May 2010